Part 2 of a series on building agents with the Microsoft Work IQ API. Part 1 explained the Work IQ model and made a first grounded call with raw HttpClient. The raw A2A call in Part 1 was useful for one reason: it showed exactly what crossed the wire. I could see the Work IQ token audience, the JSON-RPC method, the A2A version header and the response shape. That removed a lot of guesswork. It…
Over the last year, our team has been building a private AI application for clients. The use cases changed from project to project, but the infrastructure underneath them started to look uncomfortably familiar. We needed agents. Then tools for those agents. Then connectors to Microsoft 365 and other systems. Then indexing, retrieval, conversation state, monitoring and permission checks. Every new capability solved a user problem while quietly giving us another component to operate. I saw…